At Akashdeep Diagnostic Centre, we aim to maintain a fair and transparent refund process for all diagnostic services.
1. Diagnostic Services
Payments made for diagnostic tests are non-refundable once the sample has been collected or the test procedure has started.
If a test is canceled before sample collection or before the procedure begins, a refund may be provided.
2. Cancellation Policy
Patients can request cancellation of tests before sample collection by contacting the centre via phone or visiting directly.
Cancellation requests are subject to approval based on the stage of the test.
3. Home Collection Services
If a home sample collection is canceled before the visit, no charges will be applied.
If the collection staff has already reached the location and the patient is unavailable, refund eligibility will be decided by the centre.
4. Test Failure or Rejection
If a sample is rejected or a test cannot be completed due to technical reasons, a free retest may be provided.
Refunds in such cases will depend on management approval.
5. Report Issues or Delay
If any error is found in the report, the centre may offer a correction or free retest.
Delays in report delivery do not guarantee a refund.
6. Mode of Refund
Refunds, if approved, may be processed in cash or through the original mode of payment.
The refund timeline may vary and is handled by the front desk or management.
7. Approval Authority
All refunds are subject to approval by the centre’s front desk or management team.
The final decision regarding refunds will be taken by the centre.
For any refund-related queries, please contact:
Contact Number:
9831711884
Email:
akashdeepdiagnostic@gmail.com